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Knowledgebase : Domains
     
WHAT IS A NAMESERVER? A nameserver (sometimes called a DNS server) is what translates a domain name or computer hostname to an IP address, which is a numeric pointer that identifies a computer on the Internet. Each computer/server/etc. has an IP addre...
It's easy to find your IP address with this handy-dandy webpage: http://seowebhosting.net/ip/ [1]. Links: ------ [1] http://seowebhosting.net/ip/
THE BASICS You can have multiple domain names share the space on your cPanel account. It works like this: Your primary domain, MAINDOMAIN.COM, uses the directory ~/PUBLIC_HTML for its website files. Your first add-on domain, EXAMPLE.COM, uses the direct...
ICANN (Internet Corporation for Assigned Names and Numbers) regulates domain registrations and sets prices. See our knowledgebase article about ICANN [1] to learn more. DOMAIN REGISTRATION The registrar can be a company other than the hosting compa...
_WHAT IS A SUDOMAIN, YOU SAY?_ Well... Say you have a domain name 'example.com'. A subdomain would look like 'sub.example.com'. _NOTE: where 'example.com' is your site URL. _ The domain name system is a hierarchy of names, and include hostnames a...
You are NOT required to move your domain registration to SEO Web Hosting's control. You can keep your domain name registered with another company, and still use our hosting and SSL certificates [1]. However, if you do transfer your domain [2] regist...
If you just registered a domain, and either due to error or otherwise, you need to cancel or change it you SOMETIMES can. Here's the scoop... Normally, when you purchase a domain name it's all yours for a year and can't be canceled. If, for some reason, ...
So you want to change you domain name or primary domain on your account, eh? Well, we can certainly help facilitate that. First, though, take a look at the pre-change checklist and useful information below to help prepare you for the domain change. P...
A domain name is an important part of your website's online presence. It's how potential visitors will remember you! See below for some tips and tricks on choosing your very own domain name. WHAT IS A DOMAIN NAME? The internet is a network of compu...
You can redirect your website's visitors from a source URL to a target URL with any of three different commonly used methods. For instance, if you want to direct your customers who would normally hit 'www.example.com' to 'www.examples.com', you would s...
Like a letter in the post office, an address or coordinate is needed to locate a website in the world of the internet. A domain name system, also known as DNS, is the internet's answer to the Post Master. This article will explain the various parts of ...
We're sorry to hear about the trouble you're having with your site(s) during our migration process! We try to manage migrations in a way that has as little effect on customer's sites as possible. Some quick facts about our migration that may clear some...
In the welcome email we send to all new customers there is a noted Server IP address. If you're a shared customer, that MAY NOT be the IP address of your actual server. It's super easy to find the IP address of your server (for most shared, VPS, busine...
See below for some (or all) of the things that need doing, depending on the extent you want to use it. * Set up your MX records (to receive email) to the following: _NOTE: access the MX Entry area from within cPanel, in the Email section, to edit you...
Yes, it is possible to host more than one domain on your account. You can do so right from cPanel. Find out more in our All About Subdomains article [1]. * For HOSTING MULTIPLE DOMAINS that go to the same site, use the Park Domain feature. * ...
If the DNS for your hostname is not set up correctly, you may receive an email saying something similar to this: _Your hostname (srv.yourdomain.com) could not be resolved to an IP address. This means that /etc/hosts is not set up correctly, and/or ...
There are new, as of December 2013, regulations and procedures for ICANN [1]'s Registrar Accreditation Agreement. VALIDATING REGISTRANT EMAIL ADDRESSES Starting in January 2014, the registrant contact will need to be validated upon the purchase or ...
We know that it can be very frustrating when you're trying to load your site and it runs slowly! There are a few things to consider when trying to determine what could possibly be causing it to act sluggishly. 'Slow' is a relative term. What may se...
You can now modify the PHP version on your domain super easily, if you're a current Shared hosting customer, with the PHP Selector module in cPanel. USE PHP SELECTOR WHAT IS PHP SELECTOR? PHP Selector resides in your cPanel dashboard. You can modify t...
The PING command is used to test the connection and latency between two network connections. The PING command sends packets of information to a specified IP Address and then measures the time it takes to get a response from the specified computer or de...
We recommend that you change the nameservers [1] for your domain to the ones we provide so that our servers can automatically manage your DNS [2] for you; but we know sometimes it's advantageous for our customers to use a DNS server _other_ than ours. ...
You can TOTALLY register a new domain for your website with us! You can do so while signing up for new service with us. Existing customers can register a domain and use it as a parked domain on their existing account. They can also register a new domai...
If you have a .com, .net, .org, .name or similar domain name the Registrar Lock is a block placed at the registrar level to prevent people from transferring the domain name unintentionally. You must log in and remove the lock prior to initiating any do...
Wildcard subdomains allow users of a domain-based WordPress multisite network to create new sites on demand. In this type of network each new site has its own subdomain, and the wildcard configuration means that those subdomains do not have to be confi...
If you have a VPS or Dedicated Server, you likely want to use it for your DNS as well! We can help you with that. See the below instructions to learn how. _Note: editing your DNS zones can greatly change or break your website. Be careful._ Resellers and ...
In order for people to find your website, you will need to configure DNS and set nameservers. You can either use our nameservers, or you can use third-party name servers. Either way, you would need to configure them so your domain works with your SEO Web ...
We have disabled temporary preview URLs due to ongoing issues with users stealing bandwidth and concealing content behind other users' domains. If you need to preview domains before DNS has been pointed to our servers, you can setup an entry in your co...
WHAT IS A TOP LEVEL DOMAIN (TLD)? A TOP-LEVEL DOMAIN (TLD) is one of the domains at the highest level in the hierarchical Domain Name System of the Internet. The top-level domain names are installed in the root zone of the name space. For all domains ...
You can retain your current SSL certificate and install it on your new hosting account. The certificate will need to be used for the same domain name, though. If you already own an SSL, create a ticket with our Support department [1] and we'll get y...
You always maintain complete control over your domain. As the legal registrant of the domain, this grants you the right to do what you want with the domain and you will always remain the registered owner. TO BEGIN TRANSFERRING YOUR DOMAIN TO SEO WEB...
If your domain name isn't resolving to the server (like if you go to your domain in your browser and it doesn't take you to the correct server), you may be experiencing one of a cavalcade of possible issues. This guide will walk you through some troubl...
Sometimes you need to unlock your domain (often to transfer it) [1]... at your OTHER web host. It can be hard to find the instructions you need to get it done quickly, so we've compiled a list of common hosts below with instructions about how to unlock yo...
DEFAULT DNS ZONE The default DNS zone will likely look similar to the below picture though the IP address in the Record column will likely differ, as will the domain ('hello.com' will be substituted with your domain name.) RECORD OVERVIEW The Advan...
What Are My Nameservers? Many customers prefer to use private nameservers (e.g. ns1.theirdomain.com and ns2.theirdomain.com). You are allowed to register private nameservers on your assigned IP's for ALL plans (shared, VPS and dedicated). We also h...
Domain names are managed through several regional domain registries. When you register a domain, you assign it a generic three letter domain called a top level domain (.com, .net, etc) or a country code three letter domain (.uk, .gs, .us, .fr, etc). Ea...
AN EPP CODE IS A UNIQUE IDENTIFIER USED BY REGISTRARS THAT ONLY THE REGISTRANT CAN ACCESS. It is specifically used for domain transfers, to verify that the registrant authorizes the transfer. When you're transferring your domain over to SEO WebHosting ...
Typing your domain name in your browser and not seeing what you expect can be quite upsetting! There is typically no cause for alarm, as many issues that cause your website to be down are easy to identify and resolve. If your site isn't appearing when ...
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