RSS Feed
Knowledgebase : How-To
     
LOG INTO YOUR CPANEL ACCOUNT Instructions on how to access your cPanel and Customer Area are emailed to you when your account is provisioned. Follow the instructions and get in touch [1] if you have any issues. If you have lost the email with the inst...
It's easy to find your IP address with this handy-dandy webpage: http://seowebhosting.net/ip/ [1]. Links: ------ [1] http://seowebhosting.net/ip/
Don't know where to start with Ruby on Rails? We've got you covered! _NOTE: you will need SSH access to use Ruby on Rails, which is not enabled by default. If you have trouble logging in simply_ file a support ticket [1] _and help you out as soon as...
You can easily reset your cPanel password via your Customer Area. To change your cPanel password: * Log in to your Customer Area [1]: https://billing.seowebhosting.net/clientarea.php [2] * Click Your Services, located in the Your Services section...
Oh no! We hope your site hasn't been hacked, but if it has... no fear. There are some things you can do to help re-secure your site and get it up and rolling. Check out the selections below and follow the most applicable directions to your case. If you...
I bet you've seen this warning at the top of your Wordpress dashboard before. It's easy to ignore, but there are several really important reasons NOT to ignore it. WordPress, just like any other software on your computer, needs to be updated regularly....
WHAT IS WEB DISK? Web Disk [1] (also known as WebDAV) is a drag-and-drop interface in cPanel which allows you to access your website's files as if it were a local drive on your computer. Web Disk is an obsolete technology and majority of modern operat...
CONFIGURING WHM BACKUPS WARNING Because WHM backups are resource-intensive and backups take a lot of space on your server, there is a possibility that your server will go down if you go over your space limit. If you are cautious of this fact, and are ...
We recommend performing some simple upkeep to your VPS occasionally to make sure it's running in tip-top shape. Below are some guidelines and tips to help you get the most of your robust VPS. DISK USAGE Keeping track of Disk Usage on your VPS is an...
METHODS FOR DENYING ACCESS TO SPECIFIC REGIONS OR COUNTRIES There are three methods by which you can prevent visitors from a specific location from visiting your website: custom rules in CloudFlare, Apache Deny Rules, using a combo of CloudFlare and ....
There are two different ways to use CloudFlare: basic mode and advanced mode. Basic mode does not require you to change your nameserver or manage your own DNS records, and is set up by our cPanel Install Plugin. This is the simplest and easiest way to g...
The browser's cache temporarily stores images, scripts, and other parts of websites you visit in order to speed up your browsing experience. This article describes how to clear the cache. To clear your cache on your GOOGLE CHROME browser: * Clic...
For basic protection CloudFlare is free. However some additional features (SSL support for CloudFlare and Live Updating Statistics) may require an additional payment. You can see more information about CloudFlare Pro by visiting CloudFlare.com [1]. Links...
CLOUDFLARE, THE PRODUCT CloudFlare protects and accelerates any website online. Once your website is a part of the CloudFlare community, its web traffic is routed through their intelligent global network. CloudFlare automatically optimizes the deliver...
CONVERTING AN EXISTING FASTCGI APP TO PASSENGER If you have an existing Ruby on Rails app at SEO Web Hosting that was deployed with FastCGI, here are the steps to convert it to Passenger: _NOTE: 'myapp' is used below to represent your Rails Applicatio...
Also known as a landing page or an under-construction page, a one-page site is the perfect solution for a temporary place holder OR as an efficient single page website. The site could tell visitors that your real site is coming soon, and list any impor...
You can redirect your website's visitors from a source URL to a target URL with any of three different commonly used methods. For instance, if you want to direct your customers who would normally hit 'www.example.com' to 'www.examples.com', you would s...
An FTP account is used for uploading and managing files on your website. An FTP account is automatically created in cPanel when you sign up for hosting, create a cPanel, create an addon domain or subdomain or enable anonymous FTP. So, by default, you a...
To set up a new Rails app on a shared SEO Web Hosting account: * Create a new Rails app via SSH _NOTE: if you don't have SSH access you need to fill out a support ticket with us to gain access._ * Move into your home directory (if you just logge...
So, you've developed an application and are ready to deploy it for the world to see? Standard deployment is relatively simple on SEO Web Hosting's shared plans. You may also want to consider Capistrano [1]. _NOTE: we use Ruby with Passenger while c...
Using the basic mode (cPanel plugin), you can disable CloudFlare by simply deactivating the service for any subdomain for which it is active. This is done by clicking the orange cloud buttons so that they become gray.
In the welcome email we send to all new customers there is a noted Server IP address. If you're a shared customer, that MAY NOT be the IP address of your actual server. It's super easy to find the IP address of your server (for most shared, VPS, busine...
If you're having trouble connecting to your email account, or you're setting it up in your mail client for the first time, there's an area in cPanel that lists exactly what mail settings you should use for the account! Here's how to find it: * Log ...
Most operating systems and DNS clients will automatically cache IP Addresses and other DNS results to speed up subsequent requests to the same hostname. Sometimes bad results will be cached and therefore need to be cleared from the cache in order for y...
_Note: you do NOT need to generate/use keys to access your account via SSH._ This tutorial will show you how to generate a public/private SSH key pair on a Windows operation system using PuTTYgen (PuTTY Key Generator) and then install it on your SEO...
We use Ruby with Passenger while cPanel uses Ruby with Mongrel, so the cPanel Ruby app is not available. Below are the steps you need to take to get Ruby On Rails up and running. _NOTE: you will need SSH access, which can be activated by submitting...
SET UP YOUR CGI-BIN FOLDER You need to add an 'eruby' script to your '~/public_html/cgi-bin' folder. Here's what it should look like: #!/bin/sh echo 'Content-type: text.html' echo '' exec /usr/local/bin/erb /home/`whoami`/public_html/${REQUEST_URI}...
Installing a wildcard SSL certificate in cPanel isn't super easy and once you have it installed it can be a bit troublesome to take advantage of the wildcard feature. Some people say that you need a dedicated IP address for every subdomin you want t...
This article describes installing ClamAV [1] on a VPS or Dedicated server with cPanel. The process is very simple, to install ClamAV follow the steps below: * Log in to WHM [2] as root * Navigate to or use the search box to find Manage P...
If you want to install a fresh instance of Drupal on your cPanel account you can do so very easily with Softaculous [1]. Softaculous is an auto-installer for cPanel that can auto-install over 266 useful scripts. It's a pretty awesome tool. _NOTE: if S...
If you want to install a fresh instance of Joomla on your cPanel account you can do so very easily with Softaculous [1]. Softaculous is an auto-installer for cPanel that can auto-install over 266 useful scripts. It's a pretty awesome tool. _NOTE: if S...
Here are some basic commands to help you get started with Linux Shell commands. If you don't currently have Shell access, you can create a ticket [1] requesting access. Access Shell [2] Log Into the Server [3] View Directories [4] Navigate Directori...
WHAT IS WHM (WEB HOST MANAGER)? Web Host Manager, or WHM, is a powerful program that allows administrative access to the back end of cPanel. Reseller accounts get basic WHM. Dedicated Servers and VPS accounts get root WHM (also called rWHM), which has...
* Create a file called CLEANUP.PHP and add the following code to it (where your specific info is subbed into the section below 'Magento Maintenance Script') global->resources->default_setup->connection->host; $db['name'] = $xml->global->resources...
When you encounter an issue and get in touch with us, sometimes it's hard for us to replicate or see exactly what you're going through. We know this can be frustrating! You may be asked to provide a screenshot to help us better assist you. Screenshots,...
You can now modify the PHP version on your domain super easily, if you're a current Shared hosting customer, with the PHP Selector module in cPanel. USE PHP SELECTOR WHAT IS PHP SELECTOR? PHP Selector resides in your cPanel dashboard. You can modify t...
You can view and pay all of your invoices right from your Customer Area. VIEW YOUR INVOICES To view your invoices: * Log in to your Customer Area here: https://billing.seowebhosting.net/clientarea.php [1] * Click My Invoices, in the Acc...
There is much discussion about whether it's best for your site to display 'yourdomain.com' or 'www.yourdomain.com'. While it technically doesn't make a difference, some people have their own preference for varying reasons such as potential SEO benefits...
Your hosting plan will automatically renew every billing cycle (normally month-to-month). To ensure renewal, all you need to do is pay for the hosting starting when your invoice is created - we send our invoices 10 days before they are due. You c...
To reset the file and directory permissions for Magento back to their default and secure permissions, run the following commands from the directory where Magento is installed: find . -type f -exec chmod 644 {} \; find . -type d -exec chmod 755 {} \;...
If you're having issues logging in to your Customer Area and need to reset your password: * Go here: https://billing.seowebhosting.net/pwreset.php [1] * Enter the email address associated with the account and click Submit _NOTE: you will receiv...
Obviously the best way to restore a site is to have a recent working backup. But sometimes, for whatever reason, you don't have one, or the backup file you have does not contain what you are trying to recover. There still may be a way to get at least s...
We offer a full WHM with root access for VPS and dedicated owners. All WHM users have: * the tools needed to create, delete, and suspend cPanel accounts * the tools needed to manage and monitor your sites (password resets) * access to all of ...
The best way to test out a new Magento release without potentially destroying your production store is to setup a staging area. A staging area is a duplicate of your primary store that you can use to see if the upgrade process will go smoothly, and ...
So you wanna get CloudFlare set up? You probably have already read a little bit about CloudFlare in our Knowledgebase [1]. To learn how to disable CloudFlare check our article here [2]. Now let's get started... * Log into cPanel [3] * Navi...
_NOTE: if you have a Shared hosting account, please contact Support [1] for help setting this up. __If you have a VPS, Dedicated Server, or are a Reseller, follow the instructions below._ To set up Microsoft Office 365: * Log in to W [2]HM [3] ...
There are numerous ways to setup multiple Magento stores that all share the same codebase and backend, but what method you use depends on your needs. This article is written with cPanel in mind, though the methodologies listed below apply no matter ...
In order for people to find your website, you will need to configure DNS and set nameservers. You can either use our nameservers, or you can use third-party name servers. Either way, you would need to configure them so your domain works with your SEO Web ...
Be careful when you set up a catchall (default) address. Doing so increases the possibility of becoming a victim of spam. A default address allows all mis-routed or mis-addressed emails to be sent to your default or particular email address rather than...
SETTING UP KOKEN ON YOUR SHARED HOSTING First download the latest version of Koken from the website at http://www.koken.me [1] Then log into your cPanel: _Step 1_: Create A Database using MySQL® Database Wizard (be sure to write down the DB na...
SSH (secure shell) is available upon request. If you would like SSH access on your account, please mail help@seowebhosting.net [1] or open a support request [2] and it will be set up as soon as possible. Please include your server IP address [3] and yo...
You always maintain complete control over your domain. As the legal registrant of the domain, this grants you the right to do what you want with the domain and you will always remain the registered owner. TO BEGIN TRANSFERRING YOUR DOMAIN TO SEO WEB...
If you've moved Magento to another directory, set up a staging store, or have completely changed the URL for your store (and are being redirected to the old URL or are unable to access the backend of Magento to update the config), here is how you can c...
UPDATE YOUR CREDIT CARD DETAILS We have recently made changes to our system which now allows you to update your credit card on file instead of adding a credit to your account. To view or update your credit card on file: * Log in to the Customer ...
Once you've accessed your site via SSH, change to the directory where Magento is installed and run the following commands to upgrade Magento (you should make a backup of your files and database before proceeding): chmod +x mage ./mage mage-setup . ....
WHAT IS AN ERROR PAGE? We've all seen the dreaded error messages that are unfortunately a fact of the internet. If someone is browsing your website and clicks an invalid link they will likely be directed to a vague and boring 404 page… and that's not ...
DEFAULT DNS ZONE The default DNS zone will likely look similar to the below picture though the IP address in the Record column will likely differ, as will the domain ('hello.com' will be substituted with your domain name.) RECORD OVERVIEW The Advan...
WHAT IS WHM (WEB HOST MANAGER)? Web Host Manager, or WHM, is a powerful program that allows administrative access to the back end of cPanel. Reseller accounts get basic WHM. Dedicated Servers and VPS accounts get root WHM (also called rWHM), which has...
Help Desk Software by Kayako fusion