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Knowledgebase : Billing
   


If you previously paid for your hosting services with PayPal and canceled your account or have changed billing methods, you may need to log into PayPal to cancel your PayPal subscriptions. We are unable to cancel any PayPal subscriptions for you, as th...
To change the frequency of payments for your account or to be billed in advance create a ticket [1]with our Billing department. In that ticket let us know how often you want to pay, how far in advance you'd like to pay your bill or what you'd like your...
Uh oh! did someone make a fraudulent charge to your credit card or PayPal account? We take fraudulent charges very seriously. If this happens to you, we will absolutely close the offending account and refund all unauthorized charges back to you righ...
WHAT IS WHM (WEB HOST MANAGER)? Web Host Manager, or WHM, is a powerful program that allows administrative access to the back end of cPanel. Reseller accounts get basic WHM. Dedicated Servers and VPS accounts get root WHM (also called rWHM), which has...
We can merge two billing accounts to make your hosting packages accessible from one place with a single Customer Area login. We can even move individual packages from one billing account to another. To request an account merge: * Create a ticket ...
The Modify an Account function in WHM can be used to update a cPanel account which you previously created. Check out our video tutorial here [1], and see detailed instructions below. To modify an account in WHM: * In the left-hand side menu, in t...
You can view and pay all of your invoices right from your Customer Area. VIEW YOUR INVOICES To view your invoices: * Log in to your Customer Area here: https://billing.seowebhosting.net/clientarea.php [1] * Click My Invoices, in the Acc...
If you're having issues logging in to your Customer Area and need to reset your password: * Go here: https://billing.seowebhosting.net/pwreset.php [1] * Enter the email address associated with the account and click Submit _NOTE: you will receiv...
We offer a full WHM with root access for VPS and dedicated owners. All WHM users have: * the tools needed to create, delete, and suspend cPanel accounts * the tools needed to manage and monitor your sites (password resets) * access to all of ...
To update your billing contact info: * Log in to your Customer Area: https://billing.seowebhosting.net/clientarea.php [1] * Click Account Information from within the Account & Billing section * Update your details in the My Details ta...
UPDATE YOUR CREDIT CARD DETAILS We have recently made changes to our system which now allows you to update your credit card on file instead of adding a credit to your account. To view or update your credit card on file: * Log in to the Customer ...
UPGRADE OR DOWNGRADE VIA YOUR CUSTOMER AREA It's easy to upgrade or downgrade your hosting plan right from your Customer Area. For example, if you are on a Shared Tiny plan you can upgrade to a Shared Medium plan from your Customer Area dashboard, or ...
You can view all of the email that you receive from SEO Webhosting right from your Customer Area. To log in and view your received emails: * Log in to your Customer Area: https://billing.seowebhosting.net/clientarea.php [1] * Click My Emails in t...
If you don't pay your bill, your services will eventually be terminated. If you're just having issues paying your bill and need some help, please let us know [1]. Please review the entry in our Billing FAQ [2] for more information on this. Here's wh...
WHAT IS WHM (WEB HOST MANAGER)? Web Host Manager, or WHM, is a powerful program that allows administrative access to the back end of cPanel. Reseller accounts get basic WHM. Dedicated Servers and VPS accounts get root WHM (also called rWHM), which has...
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